Explain the value of participation to unwilling members

If a member is not willing to participate fully in the JEIS program, make every effort to help them understand the value and importance of participation, as well as listen with an effort to try to understand the member’s perspective and reasons for resistance.

If the member does not participate in the program or the member has not contacted you, contact the Committee to inform them of the situation and:

• Provide details of the specific dates when you made the first contact, second contact, when you connected with the member, etc.
• Copy the Committee on the letter to the member confirming file suspension due to non-participation.