Desjardins Representation

There is a team focused on supporting the members, including Desjardin staff.

Makes the initial contact (within 24 hours of notification by the Absence Advisor) with absent members unless other arrangements have been made with the District Joint JEIS Committee.
Sends out the JEIS package if required.
Explains how the JEIS works, including the member, the local union, the employer, and Desjardins’ roles and responsibilities in the program.
Arranges an initial face-to-face meeting with the member, if appropriate.
Gathers and reviews information about the member’s illness/injury and develops an RTW/accommodation plan, if appropriate.
Ensures the privacy of medical information.
Communicates with the member, employer, and local union representatives (when appropriate) and the member’s doctor throughout their absences to monitor their progress and ensure that the RTW plan is followed.
Provides the District Joint JEIS Committee with a monthly status report.
Meets with the District Joint JEIS Committee to discuss the status report as necessary.

Is a third-party resource of varied specialties that Desjardins may utilize for early intervention services (for specialized services or remote areas) or during LTD claims.
Fulfills the same responsibilities as the HCMS.

Becomes involved when members are likely to become LTD claimants and
Ensures that any additional information required is requested/received promptly so there is no delay in claim payment should a member’s absence evolve into an LTD claim.