What happens when I have a medical emergency while travelling?

While travelling outside your province of residence, you are eligible for reimbursement for the following expenses in an emergency:

Local ambulance services when immediate transportation is required to the nearest hospital equipped to provide the treatment essential to the patient.
The hospital room charges and charges for services and supplies when confined as a patient or treated in a hospital for a maximum of 90 days.
If reasonably possible, the provider should be notified within five days of the patient’s admission to hospital. When the patient’s condition has stabilized, the provider has the right, with the approval of the attending physician, to move the patient by licensed ambulance service to the hospital nearest the patient’s home, which is equipped and has space available to provide further medical treatment. Where transportation would endanger the patient’s health, the 90-day limit may be extended with the provider’s express written consent.
Services of a physician and laboratory and x-ray services.
Prescription drugs in sufficient quantity to alleviate an acute medical condition
Other emergency services and/or supplies if the provider would have covered them inside your province/territory of residence.

Emergency travel assistance is also available through medi-assist, a plan which will coordinate the following services to:

Locate the nearest appropriate medical care
Obtain consultative and advisory services and supervision of medical care by qualified licensed physicians
Investigate, arrange and coordinate medical evacuations and related transportation needs
Arrange and coordinate the repatriation of remains
Replace lost or stolen passports, locate qualified legal assistance and local interpreters, and other incidental aid you and/or your dependent may require when in distress. Your Pacific Blue Cross worldwide emergency medi-assist card provides instant information on how to contact medi-assist. Call the nearest medi-assist emergency access number listed on your card. Call collect or contact the local telephone operator for help placing your call to medi-assist if necessary. Have your Pacific Blue Cross Policy, ID and provincial health care numbers ready for personal identification.