Do members need a medical certificate to return to work?
Desjardins does not require a medical certificate for members to [...]
What if the plan member has not seen a doctor yet?
A main objective of the JEIS is to help ill [...]
What will the HCMS be asking the absent plan member when they call?
The HCMS will gather basic information such as name, phone [...]
Is there an opportunity to provide feedback to the PEBT on the JEIS program?
Yes! Each member who is reported absent and contacted by [...]
What if the member has been absent for 6 consecutive scheduled working days/shifts, but it is clear that they will be returning to work shortly?
The Absence Advisor will still need to contact Desjardins. The [...]
When should the absence advisor contact Desjardins?
The Absence Advisor should contact the Health Care Management Specialist [...]
What happens if the member refuses to participate in a return to work (RTW)/accommodation plan that their physician supports?
If the member refuses to participate in the RTW supported [...]
Are all plan members required to participate in the Joint Early Intervention Service (JEIS) if they are absent for more than six consecutive scheduled working days/shifts?
Yes. This is a mandatory part of the PEBT LTD [...]
